Answer: We accept Visa, Mastercard, American Express, as well as USA Government Paycards for payment for all of our products; whether for fiber optic light guides, or even star ceiling systems. Unless otherwise specified by the Sales Representative (usually due to a larger order), we will charge the credit card when we ship materials from the order, whether we ship the full order, or make a partial shipment.
We will issue, whenever possible to all credit card users, an authorization form for the person to fill out, sign and email of fax back to us. For the user’s security, we only ask for the last 4 digits of the card on the form so that all sensitive data is not transmitted in one place. With this in mind, we ask that users call in with the remaining digits of the card for us to file. All credit card data used by FTI to charge for an order and/or shipment is stored securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).