Standard Product Warranty

FTI warrants its standard fiber optic products manufactured in Pomfret CT and Naples, FL to be free from defects in material and workmanship for a period of two years from date of shipment unless stated otherwise in a specific separate published warranty.  (Such warranties may exist for electronic products, and will be included with each affected product. Products made at other locations, which may be marketed by FTI, are also covered under a separate warranty.)

If any standard fiber optic product is found to have defects in material or workmanship the purchaser should notify FTI promptly, and request an RMA number. After an RMA number is assigned, purchaser may return defective products prepaid to FTI in Pomfret CT.

FTI, at its sole discretion, will repair or replace standard fiber optic products found to be defective, and return said products, prepaid. FTI's correction of any defects, by the grant of credit, repair, or replacement, shall constitute fulfillment of all obligations and liability to the purchaser hereunder.

FTI is not responsible for damage to its standard fiber optic product caused by abuse or neglect, unauthorized installation, maintenance, use, repair, or adjustment. Any of the aforementioned actions shall make this warranty null and void and shall relieve FTI from any further responsibility hereunder.

FTI shall not be liable for any incidental, special, or consequential damages in any claim action, suit or preceding arising under this warranty or any other part of the agreement of sale between FTI and the purchaser, nor shall there be any liability hereunder for labor claims, loss of profits or good will, repairs or other expenses incidental to replacement.  The foregoing warranty is in lieu of all other representations and warranties expressed or implied, written or oral, including warranties of merchantability or fitness of the goods for a particular purpose, unless exception is offered in writing by an officer of FTI, or separate published warranty is cited for specific product groups.


FTI Products