Light Source Warranty

The light source family is warranted to be free from defects in material and workmanship for a period of two years from date of shipment unless stated otherwise in a specific separate published warranty.

If any product is found to have defects in material or workmanship the purchaser should notify the seller promptly, and request an RMA number. After an RMA number is assigned, purchaser may return defective products prepaid to the originating facility.

The Manufacturer, at its sole discretion, will repair or replace LIGHT SOURCE products found to be defective, and return said products, prepaid. The correction of any defect(s), by the grant of credit, repair, or replacement, shall constitute fulfillment of all obligations and liability to the purchaser hereunder.

The Manufacturer is not responsible for damage to product caused by abuse or neglect, unauthorized installation, maintenance, use, repair, or adjustment. Any of the aforementioned actions shall make this warranty null and void and shall relieve the Manufacturer from any further responsibility hereunder.

The Manufacturer shall not be liable for any incidental, special, or consequential damages in any claim action, suit or preceding arising under this warranty or any other part of the agreement of sale between the Manufacturer and the purchaser, nor shall there be any liability hereunder for labor claims, loss of profits or good will, repairs or other expenses incidental to replacement.

The foregoing warranty is in lieu of all other representations and warranties expressed or implied, written or oral, including warranties of merchantability or fitness of the goods for a particular purpose, unless exception is offered in writing by an officer of the Manufacturer, or separate published warranty is cited for specific product groups.

Warranty is void if:
  • We determine the product has been subjected to neglect or misuse or has been installed following procedures not in accordance with our instruction manual.
  • Unauthorized repairs or modifications have occurred.
  • The warranty seal has been broken or the serial number label has been altered.

Our obligation is limited to repair or replacement, FOB JH Technologies  (North America), or Slovenia (Europe). The Manufacturer will not be held responsible for consequential damages, transportation, installation, adjustment or other expenses arising in connection with our products or parts.

This warranty is in lieu of all other statements or guaranties, written or implied by theManufacturer or our authorized representatives.

Liability
Any warranty implied under State Law shall be limited to one year from original delivery to original purchaser. Specifically excluded from Manufacturer liability is damage resulting from acts of any deity, malicious mischief, vandalism, riots, wars, improper installation or neglect in the operation or maintenance of the unit or misunderstanding of the properties of the unit. Under no circumstances shall the Manufacturer be obligated for consequential or other damages of any kind or description, losses or expenses in connection with or by reason of the use of, or inability to use this unit for any reason. The stated warranty provides the purchaser with specific legal rights, and there may be additional rights which vary from State to State. Some states, for example, do not allow exclusion of consequential damage.

FTI Products